Jobs at Net Focus Media

We’re hiring!  Check below for a list of current career opportunities at Net Focus Media:

 

Director of Client Services

Date Posted:  January 23, 2017

Location:  Fort Mill, SC

Compensation:  Salary (negotiable, DOE) plus performance bonus plan.

Description:  This position will oversee the day-to-day operations of our agency as it pertains to all client work, allowing our President to focus on business development and strategy.  This includes handling inbound sales inquiries (providing initial consultation, developing proposals), overseeing all processes and general workflow for all client work, and directly managing/advising a small client load of 3-5 ongoing client accounts.  The Director of Client Services will report directly to the agency President, and will work alongside our Account Manager and Digital Marketing Associate to ensure successful completion of all client-focused projects and tasks, with the goal of continually increasing Amazon-centric sales revenue for all client accounts our agency manages.   Key duties of this position will include:

  • Sales & Consulting:
    • Reviewing inbound prospects to determine potential match for our agency
    • Conducting initial consultations via phone and screenshare to educate prospects about our service offerings
    • Walk clients and prospects through the various costs associated with selling on Amazon
    • Develop content in support of inbound marketing initiatives (articles, blog posts, website content, etc.)
    • Assist with new client onboarding
    • Advise clients on miscellaneous requests – things like selling in other countries through Amazon, participating in Amazon Business, which products to sell FBA vs. FBM, how to bundle existing products to improve margins, etc.
  • Agency Operations:
    • Advising and support for internal Account Manager and production team
    • Develop, optimize and document processes for key client activities
    • Provide updates to agency President on the status of all accounts, and identifying any potential issues
    • Calculate monthly commissions for all clients (we charge clients a commission of sales over existing baseline)
    • Hiring and training staff as our agency grows
  • Account Management for 3-5 Clients:
    • Researching which products have the best potential for sales increases
    • Adding new product listings to clients’ Amazon account
    • Researching which keywords customers are most commonly searching on for a given product
    • Running product launch campaigns including giveaway campaigns, “lightning deals”, etc.
    • Optimizing product listing pages for improved search rankings and conversion rate
    • Running Amazon “PPC” (Sponsored Product Ads) and optimizing to improve ROI for clients
    • Training clients on best practices as related to Amazon FBA (inventory) and customer service
    • Creating reports for clients to forecast inventory needs and advise on shipments needed for FBA inventory
    • Managing automated email campaigns to drive product reviews
    • Daily interaction with clients via phone and email
    • Creating client reports to outline sales performance and success of PPC, promotional campaigns, etc.

This is an excellent growth opportunity for an ambitious and talented professional to get in early with our young agency.  We’re experiencing quick growth and have a steady stream of leads, so our intention is to hire someone who can play and increasing large role in the overall management of our agency.

Experience & Skills:  For this position we need someone with existing experience selling on Amazon, ideally through both the Seller Central and Vendor Central platforms (though Vendor Central is not essential).  The desired candidate will have experience listing products, troubleshooting product/category issues, running Sponsored Products campaigns within Amazon, creating and reconciling shipments for FBA, and also will have a strong understanding of Amazon’s fees and be able to advise clients as related to costs and profitability within the Amazon Seller Central channel.  As this position will involve some sales and consulting (both internal and external), superior oral/written communication skills are also expected.  Additional skills desired:  strong organizational skills, strong experience with MS Excel (particularly formulas and ideally pivot tables), basic understanding of SEO (helpful as there are many similarities between Google SEO and ranking products in Amazon), basic knowledge of HTML and website management, experience running paid online media campaigns (Facebook, Google AdWords, etc.).

> Apply Now Online

 

 

E-Commerce Account Manager

Date Posted:  January 23, 2017

Location:  Fort Mill, SC

Compensation:  $40-50k/yr (negotiable, DOE) plus performance bonus plan.

Description:  This position will take responsibility for the day-to-day operations of approximately 8 to 10 client accounts, managing all aspects of Amazon sales optimization for our clients.  The Account Manager will report directly to the agency President, who also leads all strategy and vision for all clients.  This position will also work alongside a Digital Marketing Associate who will assist with the implementation of certain tasks.  Key duties of this position will include:

  • Researching which products have the best potential for sales increases
  • Adding new product listings to clients’ Amazon account
  • Researching which keywords customers are most commonly searching on for a given product
  • Running product launch campaigns including giveaway campaigns, “lightning deals”, etc.
  • Optimizing product listing pages for improved search rankings and conversion rate
  • Running Amazon “PPC” (Sponsored Product Ads) and optimizing to improve ROI for clients
  • Training clients on best practices as related to Amazon FBA (inventory) and customer service
  • Creating reports for clients to forecast inventory needs and advise on shipments needed for FBA inventory
  • Managing automated email campaigns to drive product reviews
  • Daily interaction with clients via phone and email
  • Creating client reports to outline sales performance and success of PPC, promotional campaigns, etc.

This is an excellent growth opportunity for an ambitious and talented professional to get in early with our young agency.  We’re experiencing quick growth and have a steady stream of leads, so our intention is to hire someone who could move into a management/leadership position in the next 1-2 years as our agency scales.

Experience & Skills:  Marketing within Amazon is a specific discipline, and as such we do not expect all candidates to have direct experience with optimizing for Amazon.  Rather, we are looking for solid internet marketer with a broad skillset… and then we can train you on the specifics of marketing on Amazon.  Of particular importance are the following skills or abilities:  superior oral/written communication skills, strong organizational skills, strong experience with MS Excel (particularly formulas and ideally pivot tables), basic understanding of SEO, basic knowledge of HTML and website management, experience running paid online media campaigns (Facebook, Google AdWords, etc.).

> Apply Now Online